What counts as a page?
A distinct page with its own purpose and URL, such as Home, About, or Services. Sections on one page count together when they fit the agreed scope.
What is a revision round?
One collected set of feedback on a draft. We confirm the scope before work begins; a new direction or additional pages are quoted separately.
Who supplies copy and images?
You provide business facts, brand assets, and source material. Business and Growth include editing that material. Original photography and extensive writing are quoted separately.
Will you get the site running?
With BHS-managed hosting, we test, launch, and host the site. With source-code delivery, you receive the files and setup instructions, and you or your developer deploys them. We do not set up or maintain customer-owned servers, VPSs, or customer-managed hosting.
Who owns the domain and site?
You own the domain and the final site content and assets provided or created for your project, subject to third-party licenses. We explain ownership, hosting, and delivery arrangements in your proposal.
Is monthly care required?
No. Every build includes 30 days of fixes for defects in the agreed scope, starting at source-code handoff or BHS-managed launch. Website Care is $50 per month total, including hosting, monthly form and link checks, a maintenance summary, and up to 30 minutes of minor edits. Website Care Plus is $100 per month total, including hosting and 60 minutes of minor edits in total, a quarterly performance review, and priority scheduling. Paid care starts only when agreed, normally after the included defect-fix period.
Are hosting and domain costs included?
The package prices cover the one-time build. BHS Hosting is $20 per month, billed monthly in advance from launch. Website Care is $50 per month total and Care Plus is $100 per month total, both including hosting. Domain registration, email mailboxes, and paid third-party services are separate. With source-code delivery, you arrange and pay for your own hosting.
Can I move away from BHS hosting later?
Yes. Email us before your next renewal to cancel; hosting continues through your paid billing period. For a fully paid build, we provide the current project source code, project assets, and setup instructions on request at no extra export fee. You or your developer handles the move. Third-party licenses, subscriptions, and account data remain subject to their providers’ terms.
What if I need ecommerce or custom features?
Stores, customer accounts, custom applications, additional integrations, and work outside the package scope need a separate quote. We do not promise search rankings.